We are seeking a dynamic and motivated Web3 Support Specialist to join our team. You will be responsible for delivering exceptional support but also working on improving our current internal flows to provide a top-notch support experience in Web3. This role involves close collaboration across multiple teams, including engineering, visibility, and community. As the main point of support contact for our users, your work will directly impact Zerion’s public image and positioning. Your contributions will be critical in shaping our user experience and maintaining our reputation as a leader in the industry.
Why You Should Join
Culture: Our high engagement and low turnover emphasize our commitment to a positive culture, with a remarkable retention rate of 92%.
People: Collaborate with some of the most driven and intelligent individuals in the crypto space.
Salary & Benefits: Receive a competitive salary, medical insurance, coworking membership, and additional benefits.
Unlimited Days Off and Flexible Work Schedule: Recharge and explore life outside the office with our flexible time-off policy and work schedule.
Stock Options: Contribute to Zerion's success and watch your stock options become valuable.
Relocation: We support relocation for you and your family.
Travel: Join your colleagues on trips to industry festivals and events.
Distributed Team: Zerion is a fully remote team with members worldwide. Embrace asynchronous collaboration, find your own work rhythm, and enjoy a healthy work-life balance.
Company Overview
Highlights:
We are the second largest NFT holder community with Zerion DNA - 218,238 unique holders.
$1.5B transaction volume year to date.
Zerion helps to manage your DeFi and NFT portfolios, trade across 10+ networks and connect to any decentralized application with one wallet. Our mission is to empower more people around the world with efficient, permissionless and transparent financial services.
To ALL recruitment agencies and individual recruiters: Zerion only accepts resumes from its partners, with whom Zerion has contractual relations. Please do not forward resumes to [all suitable options]. Zerion is not responsible for any fees or charges associated with unsolicited resumes.