Spruce builds digital versions of identification, like mobile driver’s licenses, that offer more security, privacy protection, and control for individuals across their digital interactions. Credible is our product fostering three pillars of technology: privacy-enhancing, interoperable, and open source.
We are hiring a technical success manager to help deliver our Credible product to customers and support them in their journey to secure and user-centric management of digital identities. You will be responsible for working with external customers and stakeholders, maintaining implementation roadmaps, collaborating on the Credible product roadmap, and documenting user stories, timelines, and implementation strategy at the customer level. You will collaborate closely with the leadership team for strategic vision alignment.
On a typical day, you will be managing stakeholders and pushing forward active deliverables by representing their interests to the organization, removing roadblocks, and escalating when necessary. Your time will be focused on talking to customers for customer development, providing Credible implementation support, and iterating specific implementations up to launches.
We are passionate about cultivating a thriving culture of diverse individuals who bring unique perspectives to our mission. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Spruce offers competitive cash and equity compensation along with an excellent benefits package including:
- Quality group health insurance coverage
- Unlimited PTO
- International team with remote-first policy
- Team gatherings around the world