Our mission is to bring blockchain to a billion people. The Alchemy Platform is a world class developer platform designed to make building on the blockchain easy. We've built leading infrastructure in the space, powering over $105 billion in transactions for tens of millions of users in 99% of countries worldwide.
The Alchemy team draws from decades of deep expertise in massively scalable infrastructure, AI, and blockchain from leadership roles at leading companies and universities like Google, Microsoft, Facebook, Stanford, and MIT.
Alchemy recently raised a
Series C1 at a $10.2B valuation led by Lightspeed and Silver Lake. Previously, Alchemy raised from a16z, Coatue, Addition, Stanford University, Coinbase, the Chairman of Google, Charles Schwab, and the
founders and executives of leading organizations.
We're searching for the founding member of our Customer Success team. You will be responsible for orchestrating the strategy that ensures our customers get the most value out of their time on the Alchemy platform and to share strategic feedback with the rest of the company.
This is highly cross-functional and dynamic role: from working with functional leaders to ensure they are acutely aware of our top customers’ priorities and needs to aligning with our data team to have the best pulse on our customers to working in partnership with our sales team in directing the best customer experience.